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Visitor Services

Visitor information service provision is a rapidly changing sector but one that continues to play a crucial role in how local authorities support local visitor economies.

 

With over 25 years experience in helping deliver effective visitor information services, TSE can offer you our valuable expertise by helping you deliver an effective and efficient modern-day information service to help to encourage visitor spend and generate repeat visits. 

Get in Touch

If you would like to find out more about how TSE Visitor Services can help your organisation please contact us on:

Tel: 023 8062 5485

Email: visitorservices@tourismse.com

Tourist Information Centres
Maps, Books & Guides
TIC Support & Advice
Out-Sourcing

Working alongside 40 local authorities and managing up to 21 Tourist Information Centres at any one time we are well versed in the diversity of information provision.

 

Tourism South East has secured national consultancy contracts with VisitEngland as well as tourism agencies, commercial information suppliers and local authorities around the UK. Our expertise has allowed us to provide professional consultancy and detailed mystery shopper services too.

 

With 25 years of experience TSE offers advice, consultancy and mystery shopper services. 
We are able to offer up to 45% discount due to our economies of scale and with no minimum quantity order.  
Discover more about our fully managed TIC contracts  for local authorities. 
Our expertise and the economies of scale allows us to offer an attractive outsourcing package to local authorities.
 

Gosport Tourism Infomation

Bus Station Complex, South St, Gosport PO12 1EP

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Petersfield Tourist Information

The Library,The Square, Petersfield, Hants,GU32 3HH

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Romsey Tourism Information Centre

13 Church Street,Romsey, Hampshire, SO51 8BT

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Our Tourist Information Centres
 
 
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Support & Advice

We have extensive experience in delivering consultancy projects for local authorities and private sector information service providers in the South East and beyond. Recent clients have included VisitEngland, Mersey Travel, East of England Tourism and Bicester Village.

We provide strategic, developmental and operational advice on all aspects of visitor information provision - from planning new models of provision to strategies for increasing income streams and reducing costs in existing centres.

We offer bespoke training sessions to help our tourist information professionals meet the demands of a modern day information service. To help to provide the relevant skills to meet the ever changing demands of a modern society, these sessions provide skills and knowledge across topics such as how to increase sales through excellent customer service, visual merchandising and selling and social media.

Tourism South East currently full-service management contracts with three Information centres within Hampshire situated in our beautiful markets towns of Romsey and Petersfield and along our historic coastline at Gosport. 

 

These centre offer a wide variety of services such as accommodation booking, route planning and tickets for events and theatres. Our centres offer visitors unrivalled customer service to help everyone make the most of their visit.

 

Follow these centres on social media, or pop in and say hello to the teams.

 

Books, Maps & Guides

From walking and cycling to maps and special interests, our discount purchasing service provides you with discounts of up to 45% on a wide range of books, maps and guides.

 

We are also happy to research new titles and there is no minimum order requirement so you can order small quantities to test the market. Carriage service is free of charge for orders over £100

 

Please download our order form here or call our visitors services team on 023 8062 5485 if you require any assistance.

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Out-Sourcing

Tourism South East currently full-service management contracts with three Information centres within Hampshire situated in our beautiful markets towns of Romsey and Petersfield and along our historic coastline at Gosport. 

 

These centre offer a wide variety of services such as accommodation booking, route planning and tickets for events and theatres. Our centres offer visitors unrivalled customer service to help everyone make the most of their visit.

 

Follow these centres on social media, or pop in and say hello to the teams.

Registered Office:

© Copyright · The Southern and South East England Tourist Board trading as Tourism South East

All Rights Reserved · Registered in England, No. 1345038 ·

40 Chamberlayne Road, Eastleigh, Hampshire, SO50 5JH

Contact:

023 8062 5400

hello@tourismse.com

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