COVID-19 Useful Links

Tourism South East Recovery Toolkit


Tourism South East has produced a recovery toolkit, designed to highlight key considerations and help you restart your business. This toolkit contains useful websites, links, and documents to assist you through this process. Download Toolkit Here




Vist Britain - Business Advice Hub


Helping your tourism business to grow - with practical tips, legal obligations and local support within its Business Advice Hub




Visit Britain's Hands, Face, Space Campaign


https://www.gov.uk/government/news/new-campaign-to-prevent-spread-of-coronavirus-indoors-this-winter The ‘Hands. Face. Space’ public information campaign urges the public to continue to wash their hands, cover their face and make space to control infection rates and avoid a second peak




Financial Guidance


Financial Support For Businesses Informaton provided in the link below provides a breakdown of financial business support that organisations can access during the COVID 19 crisis.View information here. Extending Furlough Announcement Here is the Government’s announcement of the extended furlough scheme. There are a number of questions still to be answered on issues such as flexibility and employer contributions but hopefully more detailed guidance will be published soon which will provide some clarity on these issues. One point that seems to be coming through (although not confirmed) is that, from August, the payment rate from Govt will fall to 60% with businesses required to make up the other 20%. More information can be found here Top-up to Local Business Grant Funds Scheme The Government has established a £617m discretionary fund has been set up to accommodate certain small businesses previously outside the scope of the business grant funds scheme. The funding will be available to a range of businesses including B&B operators that pay council tax instead of business rates which is great news for the tourism industry. To qualify, businesses must be small, under 50 employees, and they must also be able to demonstrate that they have seen a significant drop of income due to Coronavirus restriction measures. Further guidance on this funding will be published soon. You can view the information here. VAT Deferrals Update
​​​​​​​ HMRC has updated it’s guidance regarding how different VAT payments can be deferred including payments on account and monthly and quarterly payments. Sector Support The Department for Transport guidance for staff in the transport sector much of which seems transferable to the tourism sector. The Treasury has published guidance for Local Authorities on the Expanded Retail Discount 2020/21: Coronavirus Response, which sets out in more detail what is meant by 'leisure, hospitality and retail' when referring to the business rate holiday and other schemes The National Lottery Heritage Fund has put together a £50million fund to support the heritage sector as an immediate response to the coronavirus (COVID-19) outbreak. PASC has set up a website to provide support and information for self-catering businesses regardless of whether they are members. Collated Advice for Charity Sector - advice and support available to the Charity Sector, includes sectors on guidance for workers, guidance on fundraising and funding opportunities and guidance on Volunteers. Calculating Flexible Furlough Payments How to calculate your claim for flexible furlough payments Government Coronavirus Financial Support for your business




Stats, Research, Industry Insights and Dashboard Links


Tourism South East - Understanding Visitor Holiday Plans in South East England
In June Tourism South East carried out visitor research with 2000 known visitors to South East England to understand their sentiment for travel in the wake of Covid -19. View Full Report
Visit Britain Sentiment Tracker
Visit Britain have commissioned a weekly tracking survey to understand domestic intent to take short breaks and holidays both within the U.K. and abroad, with particular focus around the current barriers and concerns around travel and how these will evolve over time. The survey addresses: the likelihood of U.K. residents to travel; when and where they plan to go; specific trip details such as accommodation type and activities undertaken and the type of reassurances they're seeking from the sector. View tracker World Heath Organisation Dashboard
To see the number of cases globally see the World Health Organisation dashboard. UK Covid-19 Dashboard To see the number of cases of COVID-19 in England and the UK visit the UK COVID-19 dashboard.




Employee Guidance


Furloughed Workers to Receive Full Parental Leave Entitlement Pay for furloughed workers taking family related leave is to be calculated based on usual earnings rather than furlough pay Full earnings will apply to Maternity Pay, Paternity Pay, Shared Parental Pay, Parental Bereavement Pay and Adoption Pay. You can view information here. Guidanace on advising Employees to take leave
Employers can also tell employees to take leave as long as they give them enough notice. Find out about notice periods. The Advisory, Conciliation and Arbitration Service (ACAS) Advice for Employers and Employees - The advice is being reviewed daily. They are monitoring government updates and when legal changes happen, they are updating this page.
Acas practical information on coronavirus is reviewed daily to give you and your networks access to the most recent updates and common sense advice. For example,updates on working from home, lay-offs and short-time working; and a section on cleaning a workplace if someone comes to work with coronavirus Coronavirus (COVID-19) guidance for employees, emplyers and businesses, Government website guidance here. Self-isolating after returning to the UK: Employment rights and guidance for employers
Guidance is available for employees and employers on self-isolating after returning to the UK.




Operational Guidance


What you can and can't do Social Distancing Local Covid Support Levels Coronavirus testing: guidance for employers wishing to i mplement their own Coronavirus testing regime for their employees. From 18 September it will be required by law that many of us operating in the sector will need to keep a record of customers, visitors and staff for 21 days as part of the NHS Test and Trace system Guidance for Employers to Help Workplaces Operate Safely The Government has Published guidelines to make workplaces as safe as possible and give people confidence to go back to work. In addition, up to an extra £14 million made available for the Health and Safety Executive (HSE) for extra call centre employees, inspectors and equipment to handle inquiries. In addition, the guidance provides employers with a downloadable notice businesses should display to show people they have followed the guidance. There are eight sets of guidance for people working in different settings including outdoor work, offices and restaurants providing takeaways and deliveries. The Five Key principles of all the guidance are:

  • Work from home, if you can
  • Carry out a COVID-19 risk assessment, in consultation with workers or trade unions
  • Maintain 2 metres social distancing, wherever possible
  • Where people cannot be 2 metres apart, manage transmission risk
  • Reinforcing cleaning processes




Meetings & Events


Business Meetings in Local COVID Alert Level High and Very High areas Currently venues can host business meetings for up to 30 people in high and very high alert level areas. Businesses should find out if additional measures apply in their area and if restrictions are in place for Local Alert Level: Very High areas. Courtesty of DCMS. Outdoor Events Catering

  • Where there is a seating in an adjacent area to a stall or outlet that is serving food and drink, and customers will be using it, their orders must be taken and served at the table if the stall or outlet sells alcohol. Where the sale of alcohol is not offered, customers will need to be seated when eating but can order food from the counter.
  • Customers eating and drinking at tables will need to sit in groups of up to 6 people (unless they are visiting as a household or support bubble which is larger than 6). Signs should be put up to remind customers to only interact with their group.
  • Where there is no seating available, the stall or outlet will be providing a take away service. The customer can order their food and drink including alcohol to eat and drink anywhere in the outdoor setting.
  • Customers should be reminded to adhere to safe social distancing when queuing for food and drink by putting up signs or introducing a one way system that customers can follow or employing extra marshals to enforce this.
Customers eating and drinking in the outdoor setting should not gather in groups of more than 6 people




Travel & Overnight Stay Guidelines


Travel and overnight stays in Local COVID Alert Level High areas
People can still travel within high alert level areas to hotels and other guest accommodation, but should only do this with other people in their household or support bubble. People can still go on holiday outside of high alert level areas, but must only do so with other people in their household or support bubble.
Courtesty of DCMS 19.10.2020 Travel and overnight stays in Local COVID Alert Level Very High areas Residents of very high alert areas should avoid staying overnight in another part of the UK, except if they need to do so for work, education or caring responsibilities and they must not stay with anyone they do not live with elsewhere in the UK. We are asking people to avoid staying overnight in a very high alert level area where possible, except for those who need to for work, education or caring responsibilities. Residents from a very high alert level area may travel to hotels and other guest accommodation within that area but should only do so with people in their household or support bubble. Courtesty of DCMS 19.10.2020 From 14 September, let customers know that by law they can only visit in groups of up to 6 people (unless they are visiting as a household or support bubble which is larger than 6). Check with customers on arrival who they are with and how many people will be attending. Put up signs to remind customers to only interact with their group Read more




Hotels & Guest Accommodation


19 October 2020 - Update

  • Three more things you need to be aware of if you are a hotel:From 14 September, let customers know that by law they can only visit in groups of up to 6 people (unless they are visiting as a household or support bubble which is larger than 6). Check with customers on arrival who they are with and how many people will be attending. Put up signs to remind customers to only interact with their group.Encourage contactless payments.
  • Whenever possible, use online booking and pre-payment and ask for contactless payments.Manage food and drink service safely.
  • Minimise customer self-service of food, cutlery and condiments, as well as contact between staff and guests.These are the priority actions to make your business safe during coronavirus. You should also read the full version of the guidance below.

    Read more
Government guidance for people who work in hotels and guest accommodation, indoor and outdoor attractions, and business events and consumer shows




Transport Operators


Safer working principles and risk assessment for transport operators and organisations. asdfkajsd;fnsa;dcasd




Heritage Attractions


Guidance for people who work or volunteer in heritage locations.




Restaurants, pubs, bars and takeaway services


Guidance for people who work in or run restaurants, pubs, bars, cafes or takeaways.




Financial Support


Financial Support For Businesses
Informaton provided in the link below provides a breakdown of financial business support that organisations can access during the COVID 19 crisis. View information here.
Extending Furlough Announcement
Here is the Government’s announcement of the extended furlough scheme. There are a number of questions still to be answered on issues such as flexibility and employer contributions but hopefully more detailed guidance will be published soon which will provide some clarity on these issues. One point that seems to be coming through (although not confirmed) is that, from August, the payment rate from Govt will fall to 60% with businesses required to make up the other 20%. More information can be found here Top-up to Local Business Grant Funds Scheme
The Government has established a £617m discretionary fund has been set up to accommodate certain small businesses previously outside the scope of the business grant funds scheme. The funding will be available to a range of businesses including B&B operators that pay council tax instead of business rates which is great news for the tourism industry. To qualify, businesses must be small, under 50 employees, and they must also be able to demonstrate that they have seen a significant drop of income due to Coronavirus restriction measures. Further guidance on this funding will be published soon. You can view the information here. VAT Deferrals Update

HMRC has updated it’s guidance regarding how different VAT payments can be deferred including payments on account and monthly and quarterly payments. Sector Support
The Department for Transport guidance for staff in the transport sector much of which seems transferable to the tourism sector.
The Treasury has published guidance for Local Authorities on the E xpanded Retail Discount 2020/21: Coronavirus Response, which sets out in more detail what is meant by 'leisure, hospitality and retail' when referring to the business rate holiday and other schemes The National Lottery Heritage Fund has put together a £50million fund to support the heritage sector as an immediate response to the coronavirus (COVID-19) outbreak.
PASC has set up a website to provide support and information for self-catering businesses regardless of whether they are members. Collated Advice for Charity Sector - advice and support available to the Charity Sector, includes sectors on guidance for workers, guidance on fundraising and funding opportunities and guidance on Volunteers. Calculating Flexible Furlough Payments
How to calculate your claim for flexible furlough payments Government Coronavirus Financial Support for your business




Self Catering Busineses


PASC has set up a website to provide support and information for self-catering businesses regardless of whether they are members.





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hello@tourismse.com

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