

Welcome Management
Aimed at senior managers and supervisors, this course offers advice and guidance on how to develop and implement effective customer service strategies that will have a significant impact on business standards and overall quality.
For more details on course content, timing etc, please download our course content
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Please register your interest if you wish to attend this course. |
Course Prices
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Open rates |
In-house rates Min 12/Max 16 delegates |
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Standard price |
£105pp |
£1000 |
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Limited Special Offer Price * |
£60pp * |
£500 * |
- Standard price - full commercial cost
- Limited Special Offer Price * - valid until 14 February 2012, subject to availability
* Conditions and eligibility criteria apply to any subsidised rates - check for details
To book a place on Welcome Management, please complete the course application form
and return to the training team.
For more detailed information on course content, ways to participate and how to become a trainer, please see the Welcome to Excellence website.
