Welcome Line
Designed specially to make sure that all telephone contact with customers is first class, Welcome Line will help improve communication skills as well as help you handle difficult calls and show you how to up-sell and on-sell.
For more details on course content, timing etc, please download our course content
.
| Please register your interest if you wish to attend this course. |
Course prices
|
. |
Open rates |
In-house rates (min 12/max 16 delegates) |
|
Standard price |
£95pp |
£900 |
|
Limited Special Offer Price * |
£45pp * |
£450* |
- Standard price - full commercial cost
- Limited Special Offer Price * - valid until 14 February 2012, subject to availability
* Conditions and eligibility criteria apply to any subsidised rates - check for details
To register your interest in Welcome Line, please complete the course application form and return to the training team.
For more detailed information on course content, ways to participate and how to become a trainer, please see the Welcome to Excellence website.
