Creating the Coaches

Discover effective strategies on how to cascade coaching and mentoring skills throughout your team, so frontline staff at all levels are constantly focussed on delivering service excellence.

"Very good, made me think about the whole concept of coaching, and introduced new ideas." C. McKie, Sir Christopher Wren's House Hotel

For further information on the content, timings etc please refer to the course profile.

To register your interest in this course please complete the application form and return to the training team.