Supercharge your conference and events business

Now hotels, inns, conference centres and tourist attractions are able to take their sales to the next level.  Tourism South East is able to offer two great ways to help you unlock the full sales potential of events, conferences, weddings and other functions.  Whether individually or combined as a powerful duo, the Mystery Shop 100 and interactive training course ‘Welcome to Winning Events Business’ reveal the secrets of sales success for your venue.

Mystery Shop 100

Discover how prospective customers really see you! This mystery shopping package includes:

• An assessment of the sales power of your website
• A telephone enquiry to understand how effectively your staff are promoting your conference and events business
• A mystery site visit to assess the strengths and weaknesses of the customer experience
• A full report and follow up one to one consultation including recommendations for positive action

The full, action based report includes evaluation of over 100 crucial elements of your business.

Who is the Mystery Shop 100 aimed at and how much does it cost?

Owners and General Managers of hotels, conference centres, inns and tourist attractions looking to improve conference and events sales.

Member price: £150+VAT    Non-member price: £195+VAT

“An excellent report with high quality feedback.  Our heads of department are finding it exceptionally useful” - Langstone Hotel, Hayling island

For more information or to book your Mystery Shop 100, email Development or call 023 8062 5451.

Welcome to Win More Conference and Events programme

This inspiring new training course will set you on the right path to creating additional revenue from events and conference business.  The one day interactive course will help hotels, inns, conference centres and tourist attractions boost sales for weddings, conferences and functions.  Discover the secrets of sales success, including customer targeting, building a customer-focused team and competitive marketing strategies.  Find out how to deliver outstanding events that will create a ‘buzz’ about your venue, helping accelerate sales through word of mouth recommendations.

Who is the ‘Win More Conference and Events' training course aimed at and how much does it cost?

Managers, supervisors and front-line staff in hotels, conference centres, inns and tourist attractions that want to develop their events and conference business.

Member price: £90+VAT per delegate    Non-member price: £95 +VAT per delegate

Reserve your place now!

For more information or to reserve your place, simply email Training or call 023 8062 5533.

Transform your business through the power of events sales.