Consumer research findings from Quality in Tourism, performance assessors for the tourism and hospitality industry, on the homestay market indicate serious concerns about health and safety and a lack of regulation.
Quality in Tourism Research suggests 83% of consumers want regulation of ALL short-term accommodation.
Quality in Tourism, performance assessors for tourism and hospitality businesses in the UK, reports on the recent rise in homestay rentals and the significant safety risk that a lack of regulation poses to consumers in its new white paper
All hotels, B&Bs and guesthouses in the UK are required to follow standards that ensure basic safety requirements are met to protect the welfare of their guests.
However, there is a lack of regulation within the sharing economy that is allowing landlords to rent part or all of their properties without any safety checks or assessments. This means that consumers could be staying in unfit accommodation, some of which don’t even have basic safety equipment such as smoke detectors or carbon monoxide alarms (as highlighted by the All Party Parliamentary Group in Westminster last year).
Quality in Tourism independently surveyed 2,000 people who have stayed overnight at least once in the last 12 months and found that 89% think that smoke detectors should be mandatory, 73% don’t check for a gas safety certificate, 61% think carbon monoxide alarms are essential and 83% support the mandatory regulation of ALL pay to stay properties (not just hotels, B&Bs and guesthouses).
This is something that TSE feels strongly about has been working with partners such as the Tourism Management Institute towards. You can see more here.