27th January 2020, Chichester Cathedral
Win More Conference and Event Business recognises that in most locations, an increasing number of venues are competing to host conferences, events and meetings and in order to excel, operators need to take their sales to the next level. This programme provides participants with the secrets of sales success, including customer targeting, building a customer-focused team and competitive marketing strategies.
You will look at how to:
- identify target customer needs and expectations
- develop high-quality facilities and services
- build a customer-focused and sales-orientated team
- identify your competitors
- work effectively with your suppliers and other relevant agencies
- prepare to sell your facilities and services effectively
- undertake reactive and pro-active selling
- make the most of marketing opportunities, including e-marketing, social media and networking events
- plan and deliver events that meet and exceed customer expectations
- increase business through customer loyalty and recommendations
- increase sales turnover and profitability.
Contact Heather Bennett in the Training team to secure your place.
Tel. 02380 625 438
Email: [email protected]