Equality Act
The Equality Act 2010 comes into effect on October 1st 2010 replacing the existing antidiscrimination laws with a single Act. The Act will replace the Disability Discrimination Acts 1995 and 2005 (DDA). The changes include new provisions on direct discrimination, discrimination arising from disability, harassment and indirect discrimination.
As providers of goods and services, tourism businesses have obligations under the Equality Act 2010.
It simplifies the law, removing inconsistencies and making it easier for people to understand and comply with it. It also strengthens the law in important ways to help tackle discrimination and inequality.
Tourism providers should treat everyone accessing their goods, facilities or services fairly, regardless of their age, gender, race, sexual orientation, disability, gender reassignment, religion or belief, and guard against making assumptions about the characteristics of individuals. More advice can be found in the Summary guide for businesses who sell goods and services.
