For full details of the services please go to the Services and Support tab
Full contact details can be accessed from the Member/Partner login area:
Corporate Services
Nigel Smith, Chief Executive
Peter Colling - Tourism Services
Paul Oliver, Management Accountant/Company Secretary
Lin Lancefield, Finance Manager
Matthew Feldwick, Finance Officer
Membership Team
If you would like to join us, have a query or just want to give some feedback please don't hesitate to contact one of the team:
Membership team: 023 8062 5544
Georgina Coleman, Membership Manager 023 8062 5451
Jeanette Howse BME, Business Development Executive for Berkshire, Buckinghamshire and Oxford, Mobile 07917 162 876
Julie Lewis, Membership Executive
Destination Partnerships
Elaine Colley, Destination Partnerships and Business Development Manager (Elaine is currently on maternity leave, please contact the membership team on 02380 625544)
Irene Caswell, Destination PR Manager
Marketing Team
Fran Downton Senior Marketing Manager
Jane Chivers International Travel Trade Executive
Please contact one of the marketing team to find out more about the marketing campaigns we run:
Marketing team: 023 8062 5500
Group Travel
If you specialise in the group travel market and want to find out how to get involved in our Group Travel Guide and the exhibitions TSE coordinates please contact:
Group Travel team: 023 8062 5516 or 023 8062 5500
International Marketing and Contracts
Fran Downtown, Senior Marketing Manager
Jane Chivers, International Marketing Executive
MICE (Meetings, Incentive, Conference and Events) Campaign
Meet Beyond London
Elaine Colley Business Development Manager
Digital Team
Contact the Marketing team if you are interested in website advertising, email marketing, digital support for projects or digital training.
Or call the Marketing Team on 023 8062 5500
Training Team
To find out more about the full range of training courses and services TSE offers contact:
Training team: 023 8062 5533
Sue Gill, Training Services Director
Chris Murphy, Project Training Manager
Jane Curtis, Training Executive
Research and Development Team
Our research team deliver a wide range of specialist research services including visitor surveys, economic impact analysis and mobile/QR code enabled solutions, contact:
Research team: 023 8062 5522
Kerry Rayment, Fieldwork and Research Manager
Visitor Services
Please contact the visitor services team to discuss how they can help manage tourist information centres on your behalf or if you would like to take advantage of our competitve discounts on books, maps and guides.
Visitor services team: 023 8062 5485
Teresa O'Kelly, Head of Visitor Services
Graham Haynes Visitor Services Co-ordinator
PR
Irene Caswell PR Manager